Legal
Privacy Policy
Introduction
Golden Paw Group LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information:
- Name and business name
- Email address
- Phone number
- Mailing address
- Payment information (when applicable)
Automatically Collected:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website addresses
- Cookies and similar tracking technologies
How We Use Your Information
- Provide, operate, and maintain our services
- Respond to inquiries and fulfill requests
- Send marketing communications (with consent)
- Send SMS messages (with explicit opt-in consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent activity
SMS/Text Messaging
If you opt in to receive SMS messages from us, we will use your phone number to send you marketing messages, appointment reminders, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us directly. Your consent to receive SMS is not a condition of purchase. See our SMS Terms & Conditions (/sms-terms) for more details.
Information Sharing
- Service Providers: third parties who perform services on our behalf
- Legal Requirements: when required by law
- Business Transfers: in connection with merger or acquisition
We do not sell your personal information to third parties.
Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.
Your Rights
- Access personal information
- Request correction
- Request deletion
- Opt out of marketing
- Withdraw consent
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time.
Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer experience, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Us
Golden Paw Group LLC
5344 W 79th St, Indianapolis, IN 46268
Email: help@goldenpawgroupllc.com
Phone: (317) 517-2939